Shipping Policy

Thank you for shopping at Cool New Products Store. We are committed to providing you with a smooth and reliable shipping experience. Please review our shipping policy below.

1. Shipping Destinations

We offer worldwide shipping. Orders can be shipped to most countries, except for those where restrictions or prohibitions apply.

2. Processing Time

Orders are processed within 1–3 business days after purchase confirmation.

During high-demand periods, processing times may be slightly delayed.

3. Shipping Times

Estimated delivery times vary by continent and location:

Africa	15–45 business days
America	10–30 business days

Asia	10–20 business days

Europe

10–30 business days

Oceania

10–30 business days

*Max delivery time – 45 business days.
*This doesn’t include our 1–3 day processing time.

Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs processing or postal delays.

4. Shipping Costs

We offer Free Worldwide Shipping on all orders.

Additional charges may apply for expedited shipping options, if available.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order using the link provided in the email or by contacting us at info@coolnewproducts.store.

6. Customs, Duties & Taxes

Orders shipped outside of [Your Country] may be subject to import duties, taxes, and customs fees. These charges are the buyer’s responsibility.

7. Incorrect Address

Please ensure all shipping details are accurate. We are not responsible for packages delivered to incorrect or incomplete addresses.

8. Lost or Stolen Packages

We are not liable for lost or stolen packages once confirmed as delivered by the carrier. However, if you encounter any issues, please contact us at info@coolnewproducts.store and we will assist you.

9. Contact Information

For any questions or concerns regarding shipping, feel free to contact us at info@coolnewproducts.store.